Services

Our Services

FAA IT User Services is dedicated to providing excellent technical support and customer service to all of the College's departments and units.

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User Services

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Knowledge Base

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Winning Strategies

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Infrastructure

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Our Services Include

 

Desktop Support

Hardware and software support. Printing solutions and support...

 

File Storage

Departmental, Research, and Specialized Data Storage...

 

Networking Solutions

Wired and Wireless Access, VOIP, Guest Accounts...

 

Advanced Communications

Skype, Resource Email Accounts, Callendars...

 

Application Hosting

Departmental and Lab Applications, User Access Management...

 

File Backup and Restore Solutions

Desktop File Level Backups, File-server Backups...

 

Web Hosting Consultations

Departmental, Research, and Special Events Websites planing and solutions...

 

End Point Management..

Software Deployment, OS Imaging, Security Patches...

and more...

Liaison Services

The purpose of the Liaison Program is to ensure that departments not only have the day to day support through Technology Services at FAA User Services, but also a person to communicate with directly.

Technical Consultation

We can assist you with design and implementation of your IT related systems. This includes video, remote communications, labs, automation, and more.

Hardware Recommendations

Time for a new machine or device? Technology Services at FAA wants your equipment to work well within the campus computing environment. Please reference the resources and policies below when identifying a new Mac, PC, monitors, printers, or accessories.